1. Introduction

At Adira Styles, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect when you visit or shop on our website, how we use it, and the choices you have.

By using our website, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our website.

2. Information We Collect

We may collect the following types of information when you browse, create an account, or place an order:

• Personal details: name, email address, phone number, shipping and billing address.
• Order information: products purchased, order value, payment method (we do not store your card or banking details — these are handled directly by our payment gateway).
• Account information: login credentials, order history, and wishlist items, if you create an account.
• Technical information: IP address, browser type, device information, and pages visited, collected automatically through cookies and similar technologies.

3. How We Use Your Information

We use the information we collect to:

• Process and deliver your orders, and communicate updates about them.
• Respond to your queries, support requests, and returns/exchange requests.
• Improve our website, products, and overall shopping experience.
• Send you promotional updates, offers, or newsletters — only if you have opted in, and you can unsubscribe at any time.
• Detect and prevent fraud, unauthorized access, or misuse of our website.

4. Cookies & Tracking

Our website uses cookies and similar technologies to keep you signed in, remember items in your cart, and understand how visitors use our site so we can improve it. You can disable cookies through your browser settings, though some parts of the website may not function properly without them.

5. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information only with:

• Shipping & courier partners — to deliver your orders to you.
• Payment gateway providers — to securely process your payments.
• Service providers who help us run our website, send communications, or provide customer support, under confidentiality obligations.
• Legal authorities — if required by law, regulation, or a valid legal request.

6. Payments & Security

All payments on our website are processed through secure, PCI-compliant third-party payment gateways. We do not store your full card number, CVV, or banking credentials on our servers. We take reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, or disclosure; however, no method of transmission over the internet is 100% secure.

7. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes described in this policy — including maintaining order records, complying with legal/tax obligations, and resolving disputes — after which it is securely deleted or anonymized.

8. Your Rights & Choices

You have the right to:

• Access, correct, or update the personal information we hold about you.
• Request deletion of your account and associated personal data, subject to any legal record-keeping requirements.
• Opt out of promotional emails/messages at any time.

To exercise any of these rights, please contact us using the details in the "Contact Us" section below.

9. Children's Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take steps to remove it.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. The updated version will be posted on this page with a revised "Last updated" date. Continued use of the website after changes means you accept the revised policy.

11. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please reach out to us: